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Eskişehir Academy of Economic and Commercial Sciences, founded in 1958, formed the basis of Anadolu University. The Academy was replaced by Anadolu University in 1982, which has gained a well-deserved place as a modern, dynamic and innovative institution among the largest universities not only in Türkiye, but also in the world.
ACADEMICS
OPEN EDUCATION
Açıköğretim Sistemi
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Anadolu University Open Education System plays an essential role in overcoming educational problems of Türkiye not only by providing open and distance education to 1 million active students and 3.5 million graduates but also by developing specific projects. Besides with those numbers, the system is among the mega universities of the world. By the constantly renewing method of open and distance education, it implements many initiatives and innovations in the Turkish Higher Education System.
STUDENT AFFAIRS
RESEARCH
Araştırma
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Kısa adıyla BAP (Bilimsel Araştırma Projeleri), yüksek öğretim kurumlarındaki bilimsel araştırmaların desteklenmesi amacıyla geliştirilmiş bir uygulamadır. Bu uygulama YÖK'ün 01.01.2002 tarihinden geçerli olmak üzere yürülüğe aldığı Yükseköğretim Kurumları Bilimsel Araştırma Projeleri Hakkında Yönetmelik uyarınca gerçekleştirilmektedir. Üniversitemizin tüm öğretim elemanları BAP Komisyonuna başvurarak bilimsel araştırmaları için kaynak alabilirler.
CAMPUS LIFE
Kampüste Yaşam
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At Anadolu University, social and cultural activities are as important as education and scientific research. The University frequently holds scientific events such as conferences, seminars, panels, congresses and symposia, and cultural activities such as exhibitions, stage performances and concerts. In addition to smaller conference halls in each unit, Atatürk Culture and Arts Center, Congress Center and Cinema Anadolu on Yunusemre Campus house many activities throughout the year.

FRONT OFFICE MANAGEMENT

Learning Outcomes

Can explain the front office in accommodation establishments
Can explain front office departments
explain the importants of front office
can describe front office staff
Explain front office terminology
Explains terms used at reception
explains terms used at reservation
Explain used at fronted
Explain the front office's communication with other departments
Explain its relationship with housekeeping
Explain its relationship with food and beverage
Explain its relationship with accounting
Explains communication with customers and employees
Explain ithe systems of the front office
Explain the manual system
Explain the mechanical system
Explain the Reservation
Explain the types of reservation
Explains the reservation process
Explains the front office management functions
Explains the planning and coordination
Explains the organization and control
Explain the forms used at the front office
Explain the forms used at the reseption and reservation
Explain the forms used at the consierge and fronted
can do varios calculations at the front office
can calculate the selling priceof the room
can calculate the rate of guests with reservations not coming
Can calculate occupance rates
Can calculate income per room
explain the accomodation process
Can register the customer
Can explain the services provided during the stay
The group registers
Can explain management functions
Can explain management