Learning Outcomes

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To be able to define behavioral sciences and explain their historical development
To be able to explain the relationship between behavioral sciences and other sciences
To be able to explain the basic concepts of behavioral sciences
To be able to explain the concepts of health care, health institutions and organizational coordination
To be able to explain the importance of coordination, their types, principles and tools of coordination in health enterprises
To be able to explain communication, communication process, types of communication and organizational communication
Ability to list factors affecting communication
To be able to explain the concept of corporate communication and the importance of communication in health institutions
To be able to evaluate the communication between the patient and the physician, nurse and other hospital staff
To be able to define the objectives of teamwork in health enterprises, team formation stages and characteristics that team members should have
To be able to explain team management, conditions for teamwork and problems/ solutions encountered in team management in healthcare enterprises
To be able to explain the importance of teamwork and communication in health enterprises
To be able to explain the advantages, benefits and negative factors affecting teamwork in healthcare enterprises
Ability to explain leadership
Ability to explain leadership perspectives and theories
Explaining leadership in healthcare businesses
To be able to summarize the discussions about the concept of conflict
To be able to explain the basic concepts and approaches related to conflict management
To be able to summarize discussions about types of conflicts, causes of conflict, conflict management process and conflict management strategies
To be able to summarize the discussions about conflict management in healthcare businesses
To be able to explain the positive and negative effects of conflict on health enterprises, their advantages and disadvantages
To be able to explain the sources and process of conflict in health enterprises
To be able to summarize discussions about conflict resolution strategies and models
To be able to explain the conflict resolution methods
To be able to explain the basic concepts of ethical behavior
Explaining the process of developing ethical behavior in healthcare businesses
Explaining the importance of an ethical behavior model for healthcare businesses
To be able to list ethical behavior principles in healthcare enterprises
To be able to explain the concept and process of motivation
To be able to explain the theories developed to increase the motivation of the staff
Explaining parameters to increase staff motivation
To be able to explain the importance of personnel motivation in health enterprises and its impact on productivity
To be able to express the harassment experienced in health enterprises
Explaining the mobbing experienced in health enterprises
Explaining the violence experienced in health enterprises