COMMUNICATION IN HEALTHCARE ORGANIZATIONS

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Learning Outcomes

Will be able to explain basic concepts, duties and rights in health
Defines basic concepts
Defines fundamental rights and duties
Will be able to explain corporate communication in health institutions
Explain corporate communication management
Defines corporate communication units
Defines the duties, authorities and responsibilities of employees
Will be able to explain communication techniques in health services.
Defines the basics of human-to-human communication
Defines communication barriers and methods of overcoming
Defines nonverbal communication skills
Will be able to explain patient recognition and communication between patients.
Identifies patients of different age, gender, social status, occupation, and mood.
Defines patient personalities and profiles
Defines patient solidarity groups
Will be able to explain patient and healthcare personnel communication
Explains communication in emergency service, ambulance, outpatient examination and treatment units
Explains communication in inpatient treatment and intensive care units
Explains communication with the terminal patient
Explains pre-operative communication and information
Explains communication outside the organization
Will be able to explain the communication between patient relatives and health personnel
Explains communication in emergency service, ambulance, outpatient examination and treatment units
Explains communication in inpatient treatment and intensive care units.
Explains communication with the terminal patient
Explains communication and information during the surgery process
Explains communication outside the organization
Will be able to explain communication with special patients and their relatives
Explains communication with physically and mentally handicapped patients.
Explains communication with patients who cannot be fully cured
Explains the news of death
Will be able to explain crisis situations and crisis communication in health services
Defines crisis communication and crisis management
Defines crisis situations and communication in healthcare
Defines communication with media in crisis communication
Defines on-scene communications