MANAGERIAL PHARMACY

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Learning Outcomes

Will be able to Evaluate the Business Science.
• Defines the business. • Defines the operator. • Lists the characteristics of businesses. • Counts the types of businesses. • Lists the objectives of the business. • Lists the reasons for establishing a business. • Lists the stages of business establishment. • Explains the economic study. • Explains the technical study. • Explains the financial study. • Explains the legal study.
Will be able to Evaluate the Business Functions.
• Explains the production function. • Lists and explains the factors of production. • Explains the vision. • Explains the mission. • Accesses statistics. • Makes stakeholder analysis. • Performs internal analysis (determination of strengths and weaknesses). • Performs environmental analysis (detection of opportunities and threats). • Explains the concept of marketing plan. • Defines marketing. • Lists the features of marketing. • Lists the types of market research. • Explains the customer profile and marketing relationship. • Explains product or service planning. • Explains product or service development. • Explains the price. • Explains and calculate the concepts of profit and loss. • Explains the concept of promotion. • Explains promotion activities. • Discusses the importance of product research. • Explains the concept and importance of personnel performance evaluation. • Explains the concept of organizational chart. • Explains personnel performance evaluation methods and gives examples. • Explains the methods of performance evaluation. • Explains the concepts of profitability and strategic control. • Explains the concept of finance. • Lists the functions of finance. • Explains the sources of finance. • Explains the concept of financial management. • Explains the importance of financial management. • Counts and explains basic financial statements. • Explains the concept of assets and resources with examples. • Counts and explains the types of sources. • Explains the concepts of income and expenditure. • Explains the concept of rotating and fixed assets. • Explains the concepts of foreign and equity. • Explains the difference between the concepts of gross sales, activity, ordinary, period and period net profit. • Explains the concepts of public institutions and pharmacy discounts. • Explains the concepts of receivable, stock, trade debt and cash management. • Explains ratio analysis and types with examples. • Explains the function of public relations. • Lists the aims of public relations. • Lists the areas of responsibility of public relations. • Explains the concept of management. • Lists the management functions. • Explains planning and enumerates its features. • Counts the stages of planning. • List the benefits of planning. • Lists the features that should be in a good planning. • Explains organizing. • Lists the stages of organizing. • Lists the benefits of the organization. • Defines coordination. • Lists the effective coordination requirements. • Defines the routing function and explains its scope. • Explains the control function. • Lists the control stages. • Lists the characteristics of management activities. • Lists the characteristics of the successful manager. • Explains the concept of accounting. • Lists the functions of accounting. • Lists the functions of accounting. • Explains the recording function. • Explains the classification function. • Explains the summarization function. • Explain the reporting function. • Defines R&D. • Lists the aims of R&D. • Explains the types of research. • Explains the human resources function. • Lists human resources management functions.
Will be able to Evaluate Pharmacy Administrations.
• Evaluates the pharmacy as a business. • Explains the income and expenses of the pharmacy. • Explains the establishment stages of the pharmacy business. • Lists and interprets pharmacy concepts. • Explains the concept of stock. • Lists stock types. • Lists the reasons for keeping stock. • Lists and explains inventory control methods. • Lists and explains the Stock Costs. • Lists and explains stock types. • Lists and explains the types of stock costs. • Explains the concept of order cost. • Explains the concept of purchase cost. • Explains the concept of cost of stock keeping. • Explains the cost of no stock keeping. • Explains the importance of the concept of stock control for pharmacy. • Explains how to benefit from information technologies in stock control. • Lists and explains the classification methods of drugs. • Explains the process of disposal of expired drugs. • Lists and explains ordering methods. • Lists the regulations that affect the supply and profitability of pharmacy businesses. • Explains the public institution disLists. • Explains the surplus of goods. • Explains the special discount. • Interprets the reasons for the changes in drug prices. • Explains the concept of fire. • Interprets the tax systems of pharmacies. • Defines the concept of communication. • Defines the link between communication and perception. • Enumerates the characteristics of the passive person. • Lists the characteristics of the aggressive person. • Lists the characteristics of active people. • Explains the concept of behaviour window and show it in a diagram. • Explains the factors affecting the behaviour window. • Explains the concept of false acceptance. • Explains the importance of the problem window concept in terms of communication. • Lists communication barriers. • Explains the differences between emotion, thought and behaviour. • Explains the importance of active listening in terms of communication. • Explains the importance of asking open-ended questions in effective listening. • Lists and explains the types of active listening. • Explains the concept of empathy and express its importance in terms of communication. • Explains the concept of self-language. • Enumerates and defines the kinds of language. • Explains the concept of shifting and express its importance in terms of communication. • Explains the concept of body language. • Explains the importance of body language in communication. • Explains the importance of first impression. • Explains the concepts of gesture and mimic and • Defines the changes of gestures and mimics according to various situations. • Explains the concept of feedback. • Explains the importance of feedback in terms of communication. • Explains the features that effective feedback should carry. • Lists and explains the elements of communication. • Explains persuasive communication. • Explains the difference between persuasion and influence. • Explains the effects on persuasive messages. • Explains the direct strategies for persuasion. • Explains behavioural change according to social cognitive theory. • Lists the emotional and behavioural responses to change. • Explains the transthoracic model of change. • Lists the stages of change. • Lists the obstacles to change. • Explains the importance of motivational interviewing. • Explains why change is important for the patient. • Explains the concept of patient compliance. • Lists and explains the reasons of patient compliance problems. • Explains the concept of self-efficacy. • Explains the effect of self-efficacy concept on change. • Lists the basic skills required for patient counseling. • Lists the patient's expectations in the Patient Pharmacist communication. • Lists consultancy service items. • Questions the patient about his prescription and treatment. • Informs the patient about his prescription and treatment. • Receives feedback from the patient about drug use. • Explains equivalent drug administration. • Explains the role of generic medicine administration in the equitable use of health resources. • Explains the order of equivalent drug administration. • Explains the concept of patient contribution (contribution). • Explains the concept of patient autonomy. • Explains the concept of patient rights. • Explains the history of patient rights. • Explains the importance of respect for autonomy in the decision-making process with its justifications. • Categorizes health institutions. • Explains the just use of health resources. • Explains the role and responsibilities of the pharmacist in the equitable use of health resources. • Explains accessible health services. • Explains the concept of patient advocacy.
Will be able to evaluate the Situations Regarding Health Policies and Drug Safety.
• Explains the concept of Health Economics. • Explains the concept of pharmacoeconomics. • Explains the historical development of pharmacoeconomics. • Lists and explains pharmacoeconomic analysis. • Explains the reasons why pharmacoeconomic studies are carried out. • Describes the factors affecting the cost of the disease and treatment. • Lists and explains the types of costs. • Lists and explains the output types. • Explains and illustrate which analysis is appropriate in which situation with reasons. • Explains the concept of farmokovigilance. • Explains the importance of pharmacovigilance in terms of public health. • Explains the role of pharmacist in pharmacovigilance. • Explains why post-marketing surveillance is required. • Explains the concept of public health. • Defines the role of health professionals for public health. • Defines the role of pharmacist for public health. • Lists the reportability criteria for adverse reaction reporting. • Lists the adverse reactions that need to be reported. • Explains the concept of health protection. • Categorizes the main factors affecting health. • Lists the risk factors that can affect health. • Defines the concept of medicine and health policies. • Explains drug and health policy monitoring indicators. • Lists drug and health policy makers. • Explains the roles of drug and health policy makers in drug and health policies. • Enumerates the components of medicine and health policies. • Defines the criteria for evaluating the components of medicine and health policies.
Will be able to Evaluate Leadership and Entrepreneurship Concepts.
• Lists the types of leadership. • Lists the characteristics of leadership. • Explains leadership approaches. • Explains modern approaches in leadership. • Explains Leader, Manager and Leader Manager Concepts • Lists the differences between Leader and Manager Concepts. • Defines the skills, functions and duties of leader managers. • Explains management skills. • Defines human resources. • Explains the importance of manpower in organizations. • Explains the concept of mission and its importance for the organization. • Explains the concept of vision and its importance for the organization. • Explains management by goals. • Explains job satisfaction. • Explains the effect and importance of job satisfaction on the organization. • Lists manpower training and development methods. • Explains the importance of manpower training and development for the organization. • Explains the concept of role model. • Explains the importance of role model concept in manpower development. • Explains the concept of teamwork. • Explains the importance of teamwork. • Explains the relationship between leadership and motivation. • Explains motivation and theories • Lists the methods of motivation. • Explains the concepts of authority and responsibility. • Explains the effect of a healthy working environment on workforce activities. • Explains entrepreneurship, entrepreneurship and entrepreneurship • Explains the benefits of entrepreneurship • Explains the production of new goods or services. • Defines how an idea can be put into practice • Explains how to take advantage of opportunities that others cannot see • Explains the application of developing new production methods. • Explains the ways of establishing new organizations in the industry. • Explains reaching new markets and creating new potential markets • Describes finding raw materials, materials (semi-finished products) or new resources • Describes the ways to change or upgrade the attributes of existing products • Describes the methods of affecting the sector and its environment. • Explains creating alternatives and reducing costs with new resources and methods. • Explains the development of new technologies • Explains leading change in business life. • Explains the concept of business ethics.
Will be able to Possess Basic Legal Knowledge.
• Defines the real person. • Defines the legal person. • Defines formal law. • Defines the applicable law. • Defines public law. • Defines private law. • Defines the constitution. • Defines the Law and lists its features. • Defines the draft law. • Defines the law proposal. • Explains the enactment processes of draft laws and proposals. • Defines international agreements. • Defines the decree having the force of law and lists its features. • Defines the charter and lists its features. • Defines the regulation and lists its features. • Defines the directive. • Defines the circular. • Defines the crime. • Defines negligence crime. • Defines the punishment.
Will be able to Evaluate Laws and Regulations Related to Pharmacy.
• Explains the purposes and scopes of the laws and regulations related to pharmacy. • Defines pharmaceutical and medical preparation. • Lists the products evaluated within the scope of preparation. • Lists the properties that a preparation should have. • Lists the conditions required for the production or import of the preparation. • Explains the criminal procedures in the law. • Lists the necessary conditions and required documents for opening a pharmaceutical warehouse. • Lists the procedures for closing and transferring the pharmaceutical warehouse. • Explains the activities of pharmaceutical warehouses. • Explains the inspections and related procedures in pharmaceutical warehouses. • Explains the penal procedures related to pharmaceutical warehouses. • Explains the application and licensing processes for opening a pharmaceutical warehouse. • Lists the places where the pharmaceutical warehouse can distribute. • Lists the prohibitions for pharmaceutical wholesalers. • Lists the properties of the place where the warehouse will be. • Explains pulling back. • Explains warehouse records. • Explains the inspections and related procedures in pharmaceutical warehouses. • Explains the penal procedures related to pharmaceutical warehouses. • Lists the procedures for closing and transferring the pharmaceutical warehouse. • Explains the regulations regarding the production, import and sale of narcotic plants specified in the law. • Explains the legal regulations for the supply chain of drugs. • Explains the legal regulations on narcotic drugs, preparations and psychotropic drug prescriptions subject to control • Lists the information to be filled in by the doctor in the prescriptions of drugs, preparations and psychotropic drugs subject to control. • Lists the information to be filled in by the pharmacist in the prescriptions of drugs, preparations and psychotropic drugs subject to control. • Lists the information that should be considered after the delivery of controlled drugs, preparations and psychotropic drug prescriptions to their owners. • Lists the officials who are authorized to seize narcotic drugs and preparations and criminal goods. • Explains the points to be considered in the memorandum and minutes. • Explains the procedures related to sampling and preparation of narcotic drugs. • Explains the procedures related to the storage place and storage of drugs. • Explains the procedures to be applied to the substances that have been confiscated. • Explains the procedures related to sending the drug sample to the analysis center. • Explains the drug disposal committee. • Lists the duties of the destruction committee. • Explains the steps of destruction. • Enumerates the conditions needed to make pharmacy in the Republic of Turkey. • Lists the obstacles to pharmacy. • Explains the collusion. • Lists the documents, transactions and legal obligations required to open a pharmacy. • Lists the cases when the pharmacy license will be withdrawn and lose its validity. • Explains the regulations with the pharmacists who passed away. • Explains the procedures related to transfer, closure and transfer of the pharmacy. • Lists the bans on pharmacists. • Lists the properties of pharmaceuticals and chemical substances in pharmacies. • Lists the cases that need to be paid attention regarding the preparation and presentation of the prescription. • Explains the regulations about the inspections of pharmacies. • Explains the provisions regarding the time period for pharmacists to leave the pharmacy. • Explains the criminal procedures to be applied to pharmacists. • Explains the purpose and scope of the regulation. • Lists the responsibilities of the pharmacist. • Lists the criteria for opening a pharmacy. • Explains the principles of initial application and placement. • Lists the documents required for opening a pharmacy. • Explain the collusion evaluation process. • Explains the process of issuing the license and the situations that are not obliged to obtain a license. • Explains the provisions regarding the time period for pharmacists to leave the pharmacy. • Describes the situations in which a responsible manager should be appointed. • Explains the procedures and principles of employing second pharmacists and assistant pharmacists. • Lists the provisions that pharmacies are subject to. • Explains the features of the place to be used as a pharmacy. • Lists the features that the laboratory part of the pharmacy should have. • Lists the properties of the cabinets for toxic substances. • Lists the provisions related to the name of the pharmacy, its plate and showcase. • Explains the provisions regarding the drug tracking system. • Lists the information that should be included in the prescriptions. • Lists the types of prescriptions. • Explains the provisions regarding prescription acceptance. • Lists the operations performed on prescriptions. • Explains the provisions regarding pharmacies on duty. • Explains the provisions regarding pharmaceutical and chemical substances and their storage. • Explains the provisions regarding products in date. • Lists the products that can be sold from the pharmacy. • Lists the books to be placed in the pharmacy. • Lists the authorized persons to supervise the pharmacy. • Explains the type of control. • Explains the types of closure of the pharmacy. • Explains the provisions regarding the right to open a pharmacy, transfer and transfer rights for existing pharmacies. • Explains the establishment purpose of TPA. • Lists the organs of TPA • Explains the duties of TPA • Explains the establishment condition of the pharmacy chamber and list its organs. • Explains the way the general delegation is structured and gathered. • Explains the duties of the general delegation. • Explains the way the board of directors is structured. • Explains the duties of the board of directors. • Explains the way the dignity court is structured. • Explains the duties of the dignity court. • Explains the structuring of the central delegation. • Explains the duties of the central delegation. • Explains the way the high dignity court is structured. • Explains the activities of the high dignity court. • Explains the way the big congress is structured and gathered. • Explains the duties of the big congress. • Lists the income of TPA and Chambers of Pharmacists. • Explains the structuring of general assemblies of the pharmacist chambers. • Explains the realization process of the extraordinary general assembly. • Lists the principles to be followed by the general assembly and board of directors. • Defines the presidential council of the pharmacist chamber and explains its duty. • Defines the pharmacist chamber president and explains his duties and powers. • Defines the general secretary of the pharmacy chamber and explains his duties and powers. • Defines the pharmacist chamber accountant and explains his duties and powers. • Defines the supervisory board of the pharmacist chamber and explains its duties and powers. • Explains the duties and powers of the assistant commission and chamber representatives that can be included in the pharmacy chamber. • Identifies the Auditor Pharmacist. • Explains the procedures related to the entrance to the room and dues. • Lists the documents required for registration and transfer to the chamber. • Explains the pharmacist information system. • Explains the structuring of the central delegation. • Explains the duties and working order of the central delegation. • Defines the central delegation of presidential council and explains its duties and powers. • Defines the head of the central delegation and explains his duties and powers. • Defines second president of the central delegation and explains his duties and powers. • Defines the general secretary of the central delegation and explains his duties and powers. • Defines the central delegation accountant and explains his duties and powers. • Defines the supervisory board of the central delegation and explains its duties and powers. • Lists the people who can attend the big congress. • Explains the international memberships of TPA • Explains the provisions regarding the notification and inspection of cosmetic products. • Lists the obligations of the cosmetic manufacturer. • Explains the administrative fines under the law. • Explains the administrative sanctions and measures within the scope of the law. • Explains the purpose and scope of the regulation. • Explains the limitations of the ingredients of the cosmetic product. • Lists the information that should be included in the inner and outer packaging of cosmetic products. • Explains the manufacturer's responsibilities. • Explains the provisions regarding the notification and inspection of cosmetic products. • Lists the prohibited situations within the scope of the regulation. • Explains the process of informing the national poison counseling center. • Lists the administrative sanctions to be applied if it is determined that cosmetic products are not safe in terms of general health. • Defines the responsible technical staff and explains their responsibilities. • Lists the penal sanctions within the scope of the regulation. • Explains the provisions regarding the tests to be made on cosmetic products and experimental animals.
Will be able to Evaluate Legal Situations Related to Pharmacist Profession.
• Defines the private law legislation. • Explains the Obligation of Disclosure (Information). • Explains the obligation to keep confidential. • Explains the responsibility of employing man. • Explains the responsibility arising from giving wrong medication. • Explains the magistral drug-induced responsibility. • Explains the responsibility arising from recommending drugs. • Explains the liability for outdated medicine. • Explains the advertising responsibility. • Explains the responsibility of medical intervention (injection, etc.). • Explains the patient's right to choose. • Explains the procedures of jurisdiction in private law. • Defines the concepts of Crime and Misdemeanor. • Defines the types of crimes in pharmacy. • Defines the misdemeanors in pharmacy. • Explains the right to abstain from testimony. • Explains the procedures of trial in Criminal Law • Explains the relationship between the Ministry of Health and Pharmacy. • Explains the relationship between TEB and Pharmacy. • Explains the relationship between TITCK and Pharmacy. • Explains collusion in Pharmacy. • Explains the jurisdiction procedures in Administrative Law. • Defines the concepts of Ethics and Deontology in Pharmacy. • Explains the Types of Violation. • Explains the sanctions of the violation. • Explains the legal remedies against sanctions. • Defines the place of pharmaceuticals and non-pharmaceutical products in the legislation. • Explains the legal process from the discovery of the drug to the licensing process. • Explains the responsibility of legal disciplines as Work, Social Security Institution, Tax, Finance etc.
Will be able to Evaluate Information Management Systems Related to Information Systems in Pharmacy.
• Defines information management systems. • Defines the advantages and disadvantages of information management systems. • Lists the areas where information management systems are used. • Explains why information management systems should be up-to-date. • Explains the importance of information management systems in terms of stock control. • Lists the information management systems that must be used in pharmacies. • Uses information management systems in pharmacy finance management. • Defines the medulla provision system. • Explains the purpose and scope of the medula provision system. • Lists the operations performed using the medulla provision system. • Explains the importance of recording patient information. • Lists the methods of recording patient information. • Explains patient follow-up and its importance. • Explains the importance of using information management in the patient pharmacist counseling process. • Defines information management systems for use in communication with the patient. • Defines the workflow in the pharmacy. • Explains the importance of workflow planning. • Gives examples of information management systems used in workflow planning • Defines the drug tracking system. • Explains the scope of drug tracking system. • Explains the purpose of the drug tracking system. • Explains the working principle of the drug tracking system and the procedures within its scope. • Lists the gains of the drug tracking system. • Defines the basic concepts related to the Pharmaceutical Track and Trace system. • Explains the order system in the hospital. • Explains the information systems used in the hospital order system. • Defines clinical decision support systems. • Explains the usage areas of clinical decision support systems. • Lists the current programs. • Explains the features and scope of the programs.
Will be able to Evaluate the Concept of Ethics.
• Defines ethics. • Discusses the socio-biological position of ethics • Discusses fundamental values for ethics • Explains the relationship between society and ethics. • Discusses the relationship between society and deontology. • Defines the ethical-law-religion relations. • Defines the relationship between Science and Ethics • Lists scientific values • Defines the ethics of science. • Defines the relationship between science and professional ethics. • Lists the basic problems of science ethics. • Explains professional ethics. • Defines the relationship between professional ethics and deontology. • Defines validation and laboratory organization • Discusses the relationship between validation and ethics. • Explains the reporting and reporting ethics. • Explains organizational ethics. • Lists the contributions of ethical principles defined within the organization. • Defines bioethics. • Lists the subjects of the field of bioethics. • Defines medical ethics • Lists the subjects within the scope of medical ethics. • Defines the pharmacist's attitude towards placebo. • Explains the concept of informed consent. • Explains the importance of informed consent in pharmacy ethics. • Explains the concept of respect for autonomy. • Explains the concept of patient autonomy. • Discusses the effects of hiding and telling the medical truth on the patient. • Defines the importance of informed consent within the concept of respect for autonomy. • Explains the legislation on informed consent.
Will be able to Evaluate the Concept of Pharmacy Deontology.
• Defines deontology. • Lists the basic deontological duties of the pharmacist. • Lists the duties and responsibilities of the pharmacist in protecting health and in social life. • Lists the duties and responsibilities of the pharmacist while carrying out his profession. • Lists the responsibilities and duties of the pharmacist in terms of the organization of the workplace. • Lists the principles that prevent the pharmacist from going out of professional training. • Lists the issues that the pharmacist should pay attention to in his / her relations with the people he / she works with. • Lists the issues that should be considered in their relations with other healthcare professionals. • Lists the points that the pharmacist should pay attention to in his relations with his colleagues. • Explains the provisions of the Turkish pharmacist’s deontology regulation.